Privacy Policy

1. Who We Are

Algobot operates the website algobot.live and the member application at app.algobot.live. We provide automated trading software (Expert Advisors) for the MetaTrader 5 platform. References to “Algobot”, “we”, “us”, or “our” refer to this service.

2. Information We Collect

Account Information. When you create an account or purchase a subscription, we collect your name, email address, and billing details. Payment transactions are processed by our payment provider — we do not store full card details on our servers.

MT5 Account Number. Our Expert Advisor sends your MT5 account number to our servers on startup to verify your subscription status. This number is used solely for license validation and is not shared with third parties.

Usage Data. We may collect standard web analytics data such as page visits, browser type, and IP address through our website hosting and analytics services.

3. How We Use Your Information

• To create and manage your subscription account
• To validate your EA license on each trading session start
• To send transactional emails (purchase confirmations, renewal reminders)
• To respond to support requests
• To improve our products and services

4. Data Sharing

We do not sell, rent, or trade your personal information. We share data only with:

• Payment processors — to complete your purchase securely
• Email service providers — to deliver transactional emails
• Legal authorities — if required by applicable law

5. Cookies

Our website uses essential cookies to maintain your session and remember your login state. We do not use advertising or third-party tracking cookies.

6. Data Retention

We retain your account information for as long as your account is active or as needed to provide the service. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise any of these rights, contact us at the address below and we will respond within a reasonable timeframe.

8. Security

We use industry-standard measures to protect your data in transit and at rest. No method of transmission over the internet is completely secure, but we take all reasonable precautions to safeguard your information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by updating the effective date at the top of this page. Continued use of our service after any changes constitutes your acceptance of the updated policy.

10. Contact Us

For privacy-related questions, requests, or concerns, please reach us at:
support@algobot.live